General

We hold  packaged liquor licence #LIQP770010261

If your wine is damaged, or the wine is corked, we will replace or refund your order. However we don’t refund simply because the wine is not to your taste.

No. All orders, no matter the volume, must be delivered through Australia Post. This is how we are able to keep our margins very lean and pass the savings on to you.

No. If you are not able to arrange someone to collect your wine from your designated delivery address, you will need re-direct the delivery to another address where someone can take care of it until you return. You’ll need to edit the delivery details in your personal profile through our website. Just be sure to change the address back once you’re home, or all future orders will sent to the last address.

No. We accept VISA, Mastercard and AMEX (inc surcharge) which is stored securely with your ONE TIME REGISTRATION details.

Yes. Simply contact helena@jdcellars.com.au and ask if she can track down the wine you’re looking for, and we’ll do our best to find it, and at an unbeatable price.

To protect the vineyard and the good name they've built, we have an unwriten agreement with the vineyard not to divulge the name of the wine or vineyard. The trust is between not only the winemaker and myself, but also myself and my customers. You receive the wine at half the recommended retail price, delivered directly to your door, and in return you need to trust me that we hang our reputation on every offer, and only sell the best. You have our word on that.

No. We do not sell to trade.

At the bottom of each JD Cellars offer, you can choose how many bottles you wish to order via the links provided. All amounts are in multiples of 6 bottles. After you’ve completed our ONE TIME REGISTRATION, you can order your wine with ONE CLICK.

No. Once you have completed our ONE TIME REGISTRATION process, your order will automatically be processed based on how many bottles you order in our ONE CLICK ordering process.

Before a purchase can be made from JD Cellars, a secure ONE-TIME REGISTRATION form must be completed which will capture your name and delivery address along with your preferred credit card details. This will then allow all future purchases to be a simple ONE-CLICK ordering process.

Yes. If you wish to purchase wine from an offer, you will automatically be linked to our ONE-TIME REGISTRATION.

Yes. We ship Australia-wide flat rate delivery fee of $10 per order. 

No. We operate a very clean business model. You subscribe. We send you wine offers via email. You order. We deliver to your door. This is how we keep our costs down and pass the savings on to you.

We have an Australia-wide flat rate delivery fee of $10 per order. As we are a discounted wine merchant, we don’t build delivery fees into the bottle price, making your purchase completely transparent. We do not offer free shipping.

Unless otherwise stated, the minimum amount you can purchase of any given offer is 6 bottles.

You must be of legal drinking age which is a minimum of 18 years old.

If you are dissatisfied with your purchase for any reason, please call our toll free number (888) 264-0053 or e-mail melisa@garagistewine.com within 3 days of original invoice receipt and we will credit or exchange. If the product is flawed/corked then please let us know as soon as possible - we will resolve the issue with your best interest in mind. Flawed product does not mean "I don't like it."

For wines - while we do everything in our power to ensure your product is of the finest stock available in the world, WINE PURCHASED THAT IS OLDER THAN 10 YEARS IS NOT GUARANTEED IN ANY WAY.

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No. As we don’t have a shop, all orders are shipped directly via Australia Post. You are provided an Australia Post tracking number to make it easy to see when your order will arrive.

No. We are an online wine merchant, which allows us to pass the savings on to you.

No. Many have tried, and all have failed. Sorry…we keep our promise to the vineyard by not divulging the name, and promise you that it’s worth double what you pay. You wont find out the name of the wine until it’s delivered directly to your door.

When they sell out! But you’d better be quick…at the pirces we offer, they don’t last long.

Yes, if we haven’t sold out. Simply contact helena@jdcellars.com.au and ask if she can track down some more.

No. We operate on very slim margins in order to offer you the best wines at the lowest prices. The price given is the absolute lowest we can go.

Unless otherwise stated in our offer, your wine will be delivered within 10 days of invoice. We will let you know if wine is delayed coming from interstate or abroad. You will also be sent an email from Australia Post containing a tracking number. An item can easily be tracked via www.auspost.com.au for an updated status.

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Answer me :-D